Frequently Asked Questions
Everything you need to know about finding your signature scent.
Are your fragrances 100% authentic?
Yes, all products sold at SAMS FRAGRANCE SHOP are 100% authentic originals from the designers themselves. We do not sell knock-offs or imitations.
How should I store my perfume to ensure it lasts?
To preserve the integrity of your fragrance, store the bottle in a cool, dry place away from direct sunlight and extreme temperature changes, such as a bedroom drawer or shelf.
What is your return policy for opened fragrances?
Due to hygiene and safety standards, we can only accept returns on unopened and sealed products within 30 days of purchase. We recommend trying a sample size if you are unsure about a scent.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is the difference between EDT and EDP?
EDP (Eau de Parfum) contains a higher concentration of fragrance oils (15-20%), resulting in a longer-lasting scent, while EDT (Eau de Toilette) has a lower concentration (5-15%) and is generally lighter.
Do you offer international shipping?
Currently, we only ship within the United States and Canada due to international postal regulations regarding alcohol-based liquids.